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Elements and Performance Criteria

  1. Determine job requirements
  2. Identify scope of supervisory responsibility
  3. Provide technical support to operators
  4. Supervise team activity
  5. Maintain communication
  6. Complete workplace documentation

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Operation processes include, but are not limited to, the following:

use of machines and equipment

use of chemicals

use of materials

Orientation activities include, but are not limited to, one or more of the following:

organising introduction to staff

organising introduction to workplace

conducting tour of work areas or facilities

explaining work processes

completing documentation

coaching or providing on-the-job training for job activities

explaining implementation of safe work practices

reporting back to appropriate personnel

identifying hazards

providing WHS briefing

Issues which may affect operation outcomes include, but are not limited to, one or more of the following:

staffing

machinery

materials

schedules

maintenance requirements

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

planning, scheduling and prioritising resources (machines, staff, materials and operation processes)

clarifying and communicating tasks, roles and responsibilities

allocating work for operators/team members

addressing technical problems raised by operators regarding machinery, product quality and operational safety, and providing technical support to operators as required

identifying and reporting problems with work flow

maintaining ongoing liaison upstream and downstream and with management to guide operation targets

monitoring and addressing work allocation requirements, movement of materials through operations and production output in order to maintain optimum production efficiency

supervising and completing enterprise documentation for all stages of production, as required, and monitoring compliance with documentation requirements.

identify and report on skills deficiency in operations

Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

production and workflow system in the workplace

factors and constraints that impact on effective workflow

ways of controlling factors and constraints

efficient operation of machines and processes within area of supervision

machinery maintenance requirements

quality assurance standards and procedures

quality standards and practices

effective communication

work health and safety (WHS) practices, including hazard identification and control measures

workplace procedures

recording and reporting practices.